Privacy Policy
Privacy Policy Summary
We respect your privacy and protect your information.
- Purpose: We collect personal data only to provide transcription, recording, and related services.
- Use: Your data are used solely for business operations and service delivery.
- Security: Files and information are handled through secure, encrypted systems.
- Sharing: We never sell or share your data without consent, except where required by law.
- Your Rights: You may request access, correction, or deletion of your personal data at any time.
- Compliance: We comply fully with the Protection of Personal Information Act (POPIA).
1. Introduction
This Privacy Policy explains how Veritas International Transcriptions (‘we’, ‘us’, ‘our’) collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). By using our website or services, you consent to this Policy.
2. What Information We Collect
We may collect personal data such as your name, contact details, company name, and billing information; service-related data like audio files and project notes; and technical data including IP address and browser type.
3. How We Collect Information
We collect data directly from you, automatically through our website, or from authorised third parties as required for service delivery.
4. How We Use Your Information
Your information is used to provide services, communicate with you, maintain records, and improve our offerings. We do not sell or trade your personal data.
5. Lawful Basis for Processing
We process your data when it is necessary to perform a contract, you have given consent, we must meet legal obligations, or it is in our legitimate business interests.
6. Data Retention
We retain data only as long as necessary to fulfil the service, comply with law, or maintain records. You may request deletion once your project is complete.
7. Confidentiality and Security
All staff are bound by confidentiality agreements. Files are securely stored, encrypted, and only accessible to authorised personnel.
8. Sharing of Information
We share data only with authorised personnel, secure service providers, or when required by law.
9. Cross-Border Data Transfers
If data are transferred outside South Africa, it will be to jurisdictions with equivalent protection or appropriate safeguards in place.
10. Your Rights Under POPIA
You have the right to access, correct, delete, or object to processing of your data. Contact info@yourcompany.co.za to exercise these rights.
11. Cookies and Website Data
Our website may use cookies to improve user experience. You may adjust your browser settings to manage cookies.
12. Links to Other Websites
We are not responsible for the privacy practices of third-party websites linked from our site.
13. Updates to This Policy
We may update this Policy periodically. The latest version will always appear on our website.
14. Contact Information
Veritas International Transcriptions
Email: Iris@verite.co.za
Phone: +27 021 685 2583
Address: 43 Newlands Avenue, Newlands, Cape Town, 7700
Attention: Iris van der Poll